To ensure the safety of staff and visitors we have introduced revised opening times and pre-booking for all museums. Please note that to guarantee admission, places must be booked in advance. To pre-book your visit, please use the telephone numbers provided for each museum.

Opening times and booking procedures may change at short notice, please check this website before planning a visit.

If you need any assistance ahead of visiting, please ring the museum you would like to visit or email us and we will be happy to help. Please do not email us to pre-book unless you need assistance and are unable to ring us.

To pre-book places please ring from Tuesday to Thursday on 01606 275066.

Open: Tuesday, Wednesday, Thursday and Saturday,
10.30am – 1.30pm and 2pm – 5pm

Last admission at 4pm.

To pre-book places please ring from Tuesday to Thursday on 01244 972197.

Open: Tuesday, Wednesday, Thursday and Saturday,
10.30am – 1pm and 2pm – 4.30pm

Last admission at 3.45pm.

To pre-book places please ring from Monday to Thursday on 01606 271641.

Open: Tuesday and Wednesday,
10.30am – 1.30pm and 2pm – 4.30pm

Saturday,
2pm – 4.30pm

Last admission at 3.45pm. Please note the shop and coffee shop close at 4pm.

No pre-booking required.

Open for external tours on: Wednesday, Thursday, Friday and Sunday,
1pm – 5pm

Last tour at 4.30pm.

Dates for reopening Chester History and Heritage are to be confirmed.

Our priority for reopening our museums is to safeguard the safety of staff and visitors. We have complied with the government’s guidance on managing the risk of COVID-19 and are following the FIVE STEPS TO SAFER WORKING TOGETHER.

These are some of the measures that we have put in place to protect your safety:

Social distancing
To maintain social distancing, we are reducing the number of visitors at our museums and operating one-way systems.

Personal protection and face coverings
As of 8 August 2020 you must by law now wear a face covering in museums.

For further information about face coverings and exemptions please see information on the Gov.uk website.

Hand sanitiser
Hand sanitiser stations are available at all museums and can be used at regular intervals at exits, entrances, and in gallery spaces.

Feeling unwell
If you or anyone you live with is not feeling well, please postpone your visit and come and see us another time.

Although we have made some changes to how we operate, staff are working hard at all museums to ensure that you have a memorable and safe experience.

This is what you can expect when visiting us:

• All museums will be operating one-way systems to control visitor numbers and prevent overcrowding.

• To support Cheshire West and Chester Council’s involvement with the NHS Track and Trace service, all visitors will be asked to provide contact details.

• To ensure the safety of all visitors, we have temporarily removed some of our interactive exhibits.

• We are cleaning at regular intervals all areas of our museums, including toilets. To allow this to take place some facilities will be closed for short periods.

• Some of our outdoor areas will remain closed until further notice.

• Some of our shops are open as normal, others are offering a limited range of gifts, which can be booked in advance. Please check 'Visit Us' pages for each museum for more information.

• To protect staff and visitors protective screens are in place in all retail and reception spaces. We recommend, where possible, making cashless payments.

The Image Bank is a collection of digital images of photographs, postcards, prints, slides and negatives, all related to Cheshire.

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Here you will find some fun craft ideas to print out and make at home.

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